Terms of Use

1. The Clarity Forge Service

1.1 Description of Service

Clarity Forge is a Software-as-a-Service (SaaS) platform providing productivity and collaboration tools for organizational clarity, project management, talent management, and community building. Key features include setting and tracking goals, managing projects and tasks, conducting performance reviews and other talent management processes, and fostering community engagement through features like "kudos." The Service is accessible via our web application and through our mobile applications (available on the Apple App Store, Google Play Store, and in the future, the Microsoft Store).

1.2 Access and Accounts

To use the Service, you must create an account or log in through an approved third-party authentication service.

Account Registration: You agree to provide accurate, current information when creating your account and to keep it updated. You are responsible for maintaining the confidentiality of any login credentials (including any third-party single sign-on tokens) and for all activities that occur under your account.

Third-Party Login: Clarity Forge may allow you to authenticate via third-party identity providers (e.g. Sign in with Apple or Google); in such cases, we do not receive or store your passwords for those services, as authentication is handled by the third-party provider. If you suspect any unauthorized use of your account, you must notify us immediately. Clarity Forge is not liable for any loss or damage arising from unauthorized use of your account.

1.3 Eligibility

You represent that you are at least 18 years old (or the age of legal majority in your jurisdiction) and are not barred from using the Service under any applicable laws. The Service is intended for business and professional use; you may not use the Service for personal, family, or household purposes if such use would violate consumer protection laws in your jurisdiction. You are responsible for ensuring that your use of the Service complies with all laws and regulations applicable to you.

1.4 Trial and Paid Subscriptions

Clarity Forge may offer a free trial period or free-tier access.

Trial Users: If you are using the Service on a trial or free basis, you are still bound by these Terms. We reserve the right to limit the duration or functionality of trials and may terminate trial accounts at our discretion.

Paid Subscriptions: For paid plans, you must purchase a subscription (e.g., monthly or annual) as described on our website or in a separate order form. The features and permitted usage for each plan are described in the Service. Users under a paid organization account are also bound by these Terms. Enterprise customers with a separately negotiated contract (such as a Master Subscription Agreement or Service Level Agreement) may have terms that supersede or supplement certain provisions of these Terms (see Section 1.7 below).

1.5 Service Availability and Updates

Clarity Forge will use reasonable efforts to make the Service available and operational for you. However, we do not guarantee uninterrupted uptime or any specific level of performance. The Service may occasionally be unavailable for scheduled maintenance or due to unforeseen technical issues. You acknowledge that the Service is provided on an "AS IS" and "AS AVAILABLE" basis, without any warranty that it will be error-free or uninterrupted, or that any defects will be corrected. We may update the Service (including adding or removing features) at any time in our discretion to improve the user experience, enhance security, or comply with legal requirements. We will endeavor to notify you of any material changes in advance via the Service or email.

1.6 No General Service Level Agreement

No SLA: Clarity Forge does not offer any service-level uptime or performance guarantees under these general Terms. While we strive for high reliability, we make no commitments or warranties regarding the availability or performance of the Service (see Section 11, "Disclaimer of Warranties"). Any enterprise-grade service level commitments or remedies will only apply if agreed in a separate written Enterprise SLA or contract. By using the Service (including in a paid plan), you accept that outages or performance issues may occur and that your sole remedy is the rights provided under these Terms (or under an enterprise contract, if applicable). Clarity Forge shall not be liable for any delay, data loss, or damages resulting from Service downtime or interruptions.

1.7 Enterprise Customers and Separate Agreements

If your use of Clarity Forge is subject to a separate written agreement signed by Clarity Forge (for example, an enterprise Master Subscription Agreement, reseller agreement, or other negotiated contract), that separate agreement will control to the extent of any conflict with these Terms. In all other respects, these Terms apply on a supplementary basis. In particular, any custom Service Level Agreements, support terms, pricing, or data processing agreements in a separate contract will override the corresponding sections of these Terms for the covered enterprise users. For clarity, individual end users invited to an enterprise account are subject to these Terms (for matters not explicitly overridden by the enterprise contract).

2. User Content and Data

2.1 Your Data and User-Generated Content

By using Clarity Forge, you and other users in your organization may input, upload, or generate content and data ("User Data"). This can include, for example, goal definitions, task descriptions, project plans, performance review inputs, metrics, comments, feedback posts (including "kudos" or recognitions), files, or other materials you enter into the Service.

Ownership: You retain all rights to your User Data. Clarity Forge does not claim ownership of the content you create or upload.

License to Clarity Forge: You hereby grant Clarity Forge a worldwide, non-exclusive, royalty-free license to host, store, transfer, display, and process your User Data for the purpose of operating and improving the Service and as otherwise necessary to fulfill our obligations under these Terms. This includes the right to make backups, display content to other users based on your sharing settings, and modify data format as needed for technical delivery (e.g., converting an image for display on mobile). We will not use your content for any other purposes without your consent.

2.2 Responsibility for User Data

Your Responsibilities: You are solely responsible for the accuracy, quality, legality, and appropriateness of all User Data that you submit to the Service. This means you must ensure you have the necessary rights, permissions, or consents to upload the data and to share it (especially if it contains personal data of others or proprietary information).

Prohibited Data: You agree not to input any data or content that is unlawful, defamatory, obscene, harassing, or that infringes any intellectual property or privacy rights of third parties. In particular, you should not upload sensitive personal data (such as health information, financial account details, or government ID numbers) or any data subject to special legal protections (e.g. medical records under HIPAA, personal data of EU residents under GDPR, etc.) unless we have expressly agreed in writing to handle such data. The Service is not designed to meet any specific legal requirements for sensitive data protection, and we disclaim liability for any unauthorized disclosure or handling of such data if you choose to input it contrary to this guidance.

User Sharing: If you choose to share any User Data with others via the Service (for example, assigning a task to a colleague, publishing a goal visible to your team, or sending kudos visible to your organization), you are responsible for ensuring that the sharing is appropriate. Clarity Forge provides features to restrict or allow access to content; it is your responsibility to use these settings according to your preferences and policies. We are not responsible for the actions of any recipient of content you choose to share.

2.3 Community Features

Clarity Forge's community-building features (such as kudos, comments, or forums, if available) allow users to interact and post messages or recognition visible to others.

Appropriate Conduct: You must use these features in a professional and respectful manner. Do not post any content that is offensive, abusive, or irrelevant to the purpose of the platform. We reserve the right (but do not assume the obligation) to monitor user postings and to remove any content or restrict any user's access if, in our judgment, the content or behavior violates these Terms or our community guidelines. However, the primary moderation of internal community content in an organization may be handled by your organization's administrators.

2.4 Data Backup and Export

Data Backup: While Clarity Forge implements routine backups and data redundancy measures for the Service, we do not guarantee that any User Data will never be lost or corrupted. You are encouraged to maintain your own backup copies of important data. To the fullest extent permitted by law, Clarity Forge will not be liable for any loss or recovery of data.

Data Export: During your subscription, you may have the ability to export or download your data (in available formats) through the Service's features or by request. It is your responsibility to export your data before termination if you want to keep copies. After termination of your account, we may delete your data in accordance with our retention policies, except to the extent we are required by law or contract to retain it longer.

3. Acceptable Use and Conduct

You agree to use Clarity Forge only for lawful purposes and in accordance with these Terms. You will not misuse the Service. The following is a non-exhaustive list of prohibited actions (if you do any of the below, it will be considered a material breach of these Terms):

• Illegal Activities: You will not use the Service for any unlawful or fraudulent activities, nor to promote or support such activities.
• Infringing Content: You will not upload or share any content that infringes or misappropriates the intellectual property rights or other rights of any person or entity.
• Security Violations: You will not attempt to interfere with or disrupt the integrity or proper functioning of the Service, including no hacking, scanning, or introducing malware.
• Unauthorized Access: You will not access (or attempt to access) any accounts, data, or systems for which you do not have permission.
• Service Abuse: You will not use the Service in a manner that negatively affects other users' ability to use it.
• Personal Data Misuse: You will not use the Service to collect or harvest personal information of other users except as permitted.
• No Resale or Misrepresentation: You will not resell or rent the Service to third parties, nor misrepresent your identity or affiliation.
• Competitive Use: You will not use the Service for the purpose of building a competitive product or service, or for benchmarking. Reverse engineering is prohibited, except to the extent permitted by law.

Clarity Forge reserves the right to investigate any suspected violation of this Section 3. We may, at our sole discretion and without notice, remove or disable access to any content or suspend/terminate any account that we believe is involved in a violation. However, you remain responsible for your conduct and content at all times.

4. Third-Party Services and Integrations

4.1 Integration with Third-Party Tools

Clarity Forge may offer you the ability to integrate or connect the Service with third-party applications or services (collectively, "Third-Party Services"). Some of these services function as infrastructure that is essential to providing the core functionality of Clarity Forge—for example, we rely on third parties for authentication (e.g., Apple, Google), cloud hosting and database services (e.g., Google Cloud), AI functionality (e.g., OpenAI), email delivery (e.g., MailerSend), and payment processing (e.g., Stripe). Others—such as integrations with project management tools (e.g., Asana) or HR systems (e.g., Workday)—are optional and initiated by users. By using Clarity Forge, you acknowledge and agree to the use of these infrastructure services as part of the platform's operation.

4.2 Third-Party Terms and Responsibility

When you enable a Third-Party Service integration, you acknowledge and agree that the third-party provider's terms and privacy policy govern your use of that service, and Clarity Forge is not responsible for the third party's services or actions. We do not guarantee the continued availability or compatibility of any Third-Party Service with our platform.

4.3 Data Sharing with Third-Party Services

By enabling a user-initiated integration, you instruct Clarity Forge to share certain data with the relevant Third-Party Service as necessary to facilitate the integration. Certain Third-Party Services are foundational to Clarity Forge's infrastructure and are used automatically (e.g., OpenAI for AI features, MailerSend for notifications, Stripe for payments). By using Clarity Forge, you acknowledge and agree to this data flow as part of the Service's normal operation.

Clarity Forge is not responsible for how a Third-Party Service may use, store, or disclose data once it has been shared. We encourage you to review the privacy and security practices of any Third-Party Service you intentionally integrate with.

4.4 No Endorsement or Warranty of Third-Party Services

Clarity Forge does not endorse, guarantee, or assume liability for any Third-Party Services. All Third-Party Services and materials are provided "as is" for use at your option.

4.5 Third-Party Authentication & Payment Processing

Some specific third-party components of our Service include:

• Authentication Providers: If you choose to log in via Apple, Google, Microsoft, or another OAuth/OpenID provider, Clarity Forge never sees or stores your password for those accounts. We receive from the provider only basic account information (like your email and a token to verify your identity).
• Hosting and Infrastructure: The Clarity Forge Service is hosted on third-party cloud infrastructure (for example, Google Cloud Platform). Certain technical limitations or outages on those platforms might impact our Service.
• AI Services: Some features of Clarity Forge utilize artificial intelligence or machine learning services (e.g., calling OpenAI's API) to provide smart suggestions, summaries, or analytics. By using those features, you acknowledge that relevant data may be sent to the third-party AI service to generate results. AI Outputs: Any output from an AI service is provided "as is" without warranty; Clarity Forge does not guarantee the accuracy, completeness, or usefulness of AI-generated content.
• Email Delivery: Clarity Forge uses third-party email delivery services (such as MailerSend) to send system emails. By providing us with an email address, you consent to our use of such services to communicate with you.
• Payments: Clarity Forge uses a third-party payment processor (e.g., Stripe) to handle credit card payments and subscription billing. We do not collect or store your full credit card number or payment instrument details on our servers.
  Billing Authorization: By subscribing to a paid plan, you authorize our payment processor to charge your provided payment method for the initial term and any renewal terms unless you cancel per Section 5.

Clarity Forge will not be liable for any problems caused by Third-Party Services, and use of Third-Party Services is at your own risk.

5. Fees, Payment and Billing

If you purchase a paid subscription to Clarity Forge, the following terms apply:

5.1 Fees and Taxes

You agree to pay all fees for the subscription plan you select, as described on our website or order form. All fees are stated and shall be paid in the indicated currency (unless otherwise specified, fees are in U.S. Dollars). Fees are exclusive of any applicable taxes. You are responsible for any taxes, duties, or charges imposed by governmental authorities on the fees (other than taxes on our income).

5.2 Payment Method

By providing a payment method (such as a credit card) for your subscription, you represent that you are authorized to use that payment method and you authorize our payment processor (e.g. Stripe) to charge the full subscription fee to that method, including any automatic renewals as described below.

Auto-Renewal: Paid subscriptions will automatically renew at the end of each billing cycle (monthly or annually, as applicable) for the same term length, unless you cancel your subscription before the renewal date. You can disable auto-renewal or cancel your subscription by visiting your account settings or contacting us in advance of the renewal.

5.3 Billing and Invoices

We (or our payment processor) will bill you in advance for each subscription period. If you add additional paid users or upgrades in the middle of a billing cycle, the fees for those changes may be pro-rated or charged immediately. We may electronically deliver receipts or invoices to the email address on your account.

5.4 Late Payments

If we are unable to process payment using your provided method, or if your account is past due, we reserve the right to suspend or downgrade your Service. If a payment is more than 30 days overdue, Clarity Forge may suspend your access to the Service until the outstanding amount is paid in full.

5.5 Fee Changes

Clarity Forge may change the price of subscriptions or add new charges for new features. Any increase in fees will not affect your current subscription term but will apply upon renewal or upgrade. We will give you at least 30 days' advance notice of any fee increase.

5.6 Refunds

All fees are generally non-refundable, except as required by law or explicitly provided otherwise. If you cancel in the middle of a billing cycle, you will not receive a refund for the remaining period (but you will retain access until the end of the paid term). If you believe there is an error in billing, please contact us promptly at the support contact listed in Section 18.

6. Intellectual Property Rights

6.1 Clarity Forge Intellectual Property

All rights, title, and interest in and to the Service, including all software, code, technology, algorithms, user interface design, know-how, databases, trade secrets, trademarks, logos, and other content provided by Clarity Forge (collectively, "Clarity Forge Materials"), are and will remain the exclusive property of Clarity Forge and its licensors. These Terms do not grant you any ownership rights in the Clarity Forge Materials.

6.2 License to Use the Service

Subject to your ongoing compliance with these Terms and payment of applicable fees, Clarity Forge grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during the term of your subscription for your internal business purposes.

Reservation of Rights: Clarity Forge reserves all rights not expressly granted in these Terms. No rights are granted by implication or estoppel.

6.3 Feedback

We welcome feedback, suggestions, or ideas on how to improve Clarity Forge ("Feedback"). If you choose to provide Feedback to us, you agree that Clarity Forge is free to use, disclose, reproduce, license, or otherwise distribute and exploit the Feedback as it sees fit, without any obligation or compensation to you.

6.4 Third-Party Software and Open Source

The Service may incorporate or be provided with third-party software libraries, frameworks, or open-source components ("Third-Party Materials"). Use of Third-Party Materials may be subject to separate terms (such as open-source licenses). All Third-Party Materials are provided "as is" without warranty.

7. Confidentiality

Confidential Information: In using the Service, you may share with us, or we may otherwise have access to, certain non-public information related to your business, strategies, or other sensitive matters that you consider confidential. Each party agrees to take reasonable measures to protect the other party's Confidential Information and to use it only for the purposes of the relationship (providing or using the Service). We will not access or disclose your non-public User Data except as described in these Terms (including our Privacy Policy) or as authorized by you. The obligations of confidentiality survive for 5 years from disclosure (and indefinitely for trade secrets, so long as they remain trade secrets).

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which describes how we collect, use, store, and disclose personal information in connection with the Service. By using the Service, you consent to the collection and use of information as described in the Privacy Policy. If you are subject to laws requiring a data processing agreement (such as GDPR for EU personal data), please contact us; we can provide a Data Processing Addendum where applicable.

User Responsibility: If you input personal data of third parties into the Service, you are responsible for doing so in compliance with privacy laws. Clarity Forge will process any personal data in your User Data as your "data processor" (or "service provider") under applicable privacy laws.

If Clarity Forge becomes aware of a security breach leading to accidental or unlawful destruction, loss, alteration, or unauthorized disclosure of or access to your personal User Data on our systems, we will notify you as required by law and cooperate with you to address the breach, in accordance with our incident response policies.

9. Term and Termination

9.1 Term of Agreement

These Terms are effective from the moment you first accept them (or first use the Service) and will continue in effect until terminated by either party.

9.2 Your Right to Terminate

You may stop using the Service at any time. For paid subscriptions, if you cancel, the termination will take effect at the end of your current billing period. If you breach these Terms, you are not relieved of your obligation to pay any fees owed.

9.3 Clarity Forge's Right to Suspend or Terminate

Suspension: We may suspend your access to the Service immediately if: (a) you violate Section 3 (Acceptable Use) or other material provisions of these Terms; (b) your use poses a security risk; (c) you fail to pay applicable fees on time; or (d) we are required to do so by law enforcement or regulatory order.

Termination by Clarity Forge: We may terminate your account for cause if you materially breach these Terms and do not cure the breach within 30 days after notice. We may also terminate for convenience if we decide to discontinue the Service, with at least 30 days' notice and a refund of any prepaid fees for the remaining period.

9.4 Effect of Termination

Upon termination: (a) your rights to access and use the Service will immediately cease; (b) you must promptly export any User Data you wish to retain; and (c) we will delete or de-identify your User Data from live systems, except as required to be retained for legal compliance. Provisions that by their nature should survive termination shall survive.

9.5 Data Portability and Assistance

In the event of termination, if you require our assistance to retrieve your data beyond self-service export features, you may contact us. We will reasonably cooperate provided your account is in good standing, but we may charge for extended assistance.

10. Disclaimer of Warranties

Clarity Forge provides the Service "AS IS" and "AS AVAILABLE." To the maximum extent permitted by law, we disclaim all warranties and conditions, express or implied, regarding the Service. Specifically, Clarity Forge makes no warranty that:

• Continuous Availability: The Service will be uninterrupted, timely, secure, or error-free at all times.
• Accuracy of Content: Any information or content obtained through the Service (such as analytics, AI-generated suggestions, or user-contributed content) will be accurate, reliable, or complete.
• Data Integrity: Your data will not be lost or corrupted.
• Third-Party Interactions: Any third-party integrations or services used in conjunction with Clarity Forge will function as intended.
• Outcome of Use: Your use of the Service will lead to any particular outcomes, business results, or compliance with laws.
• Use at Your Own Risk: You expressly acknowledge that use of the Service is at your sole risk. The Service is not designed for use in inherently dangerous settings where failure could lead to serious harm.

Some jurisdictions do not allow the exclusion of certain warranties or conditions. If such law applies to you, some of the above disclaimers may not apply to the extent prohibited.

11. Limitation of Liability

To the fullest extent permitted by law, in no event will Clarity Forge (or its officers, directors, employees, agents, affiliates, or suppliers) be liable to you or any third party for:

• Indirect or Consequential Damages: Any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or in connection with the Service or these Terms.
• Data Loss or Damage: Any loss, deletion, corruption, or inability to access or recover any data or content.
• Third-Party Conduct: Any conduct or content of any third party using the Service.
• Aggregate Cap: Clarity Forge's total cumulative liability shall not exceed the total amount of fees you have paid in the 12 months preceding the event giving rise to the claim. If you have not paid any fees, our total liability shall not exceed US $100.

Exceptions: Nothing in these Terms is intended to exclude or limit liability that cannot be excluded under law—for example, liability for death or personal injury caused by gross negligence or willful misconduct, or liability for fraud.

12. Indemnification

You agree to indemnify, defend, and hold harmless Clarity Forge, its parent, affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses arising out of or related to: (a) your use of the Service in violation of these Terms or law; (b) your User Data or other content you submit; (c) your breach of these Terms; or (d) your gross negligence or willful misconduct.

We reserve the right, at our option, to assume exclusive defense and control of any matter subject to indemnification by you. You agree not to settle any such matter without the prior written consent of Clarity Forge. Your indemnification obligations will survive the termination of these Terms.

13. Dispute Resolution (Arbitration & Class Action Waiver)

Please read this section carefully – it significantly affects how disputes between you and Clarity Forge are resolved. It includes a binding arbitration agreement and a class action waiver, which may prevent you from litigating claims in court or as part of a class, unless you opt out as provided below.

13.1 Informal Resolution

Before filing a claim against Clarity Forge, you agree to try to resolve the dispute informally by contacting us. If a dispute is not resolved within 30 days after the initial notification, either party may initiate formal proceedings.

13.2 Agreement to Arbitrate

If we cannot resolve a dispute informally, you and Clarity Forge agree that any dispute shall be resolved through final and binding arbitration. This means that you and Clarity Forge are each waiving the right to a trial by a court or a jury for all Disputes.

Arbitration Procedures: The arbitration will be administered by an established arbitration organization mutually agreed upon by the parties (e.g., the Singapore International Arbitration Centre (SIAC) for international disputes, or the American Arbitration Association (AAA) if appropriate for U.S. disputes).

Arbitration Location and Seat: If you reside outside of Singapore, you may elect to conduct the arbitration remotely. Otherwise, the arbitration shall take place in Singapore.

Arbitration Decisions: The arbitrator's decision will be final and binding, and judgment on the award may be entered in any court having jurisdiction. All arbitration hearings will be conducted in English.

13.3 Class Action and Jury Trial Waiver

You and Clarity Forge each agree that all Disputes will be resolved only on an individual basis, and not in a class, consolidated, or representative action. You hereby waive your right to participate in a class action lawsuit or class-wide arbitration against us.

13.4 Benefits and Consequences of Arbitration

Arbitration is a private dispute resolution process that often provides a quicker and less formal alternative to court. By agreeing to arbitration, both parties gain the benefit of resolving disputes more efficiently. However, you are giving up certain legal rights that you would have in court, such as broader discovery, procedural rights, or the right to appeal.

You UNDERSTAND AND AGREE that by entering into these Terms, you and Clarity Forge are each waiving the right to a jury trial or to participate in a class or representative action for all Disputes, to the maximum extent permitted by law.

13.5 Opt-Out Right

Your Choice: If you do not wish to be bound by the arbitration and class-waiver provisions, you must opt out by notifying us in writing within 30 days of first accepting these Terms. You can opt out by sending an email to support@clarityforge.com with a subject line "Arbitration Opt-Out" and your name, account email, and a clear statement that you opt out.

13.6 Exceptions – Claims Not Covered by Arbitration

• (a) Small Claims: You may bring an individual action in your local small claims court for disputes within that court's jurisdiction.
• (b) Injunctive Relief for IP or Misuse: Either party may seek injunctive or equitable relief in a court to protect its intellectual property rights or to prevent unauthorized use of the Service.
• (c) Opt-Out Exercised: If you opt out of arbitration, any dispute can be brought in court as specified in Section 14.

13.7 Forum for Litigation

If a dispute is not subject to binding arbitration, then any legal action shall be brought exclusively in the courts of Singapore. If Singapore is found by a competent authority to be an improper or unavailable forum, then the exclusive fallback jurisdiction shall be the state and federal courts located in Honolulu, Hawaii, United States.

13.8 Governing Law for Disputes

This arbitration agreement is governed by the Singapore Arbitration Act and the Singapore International Arbitration Act (to the extent applicable) and, for U.S. residents to the extent applicable, the U.S. Federal Arbitration Act (9 U.S.C. §1 et seq.).

14. Governing Law

These Terms and any dispute or claim arising out of or related to the Service shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to conflict of law principles.

However, if you are a consumer in a jurisdiction where the application of Singapore law would deprive you of mandatory consumer protections under local law, then the laws of your country of residence may apply—but solely to the extent necessary to preserve those protections.

The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms or the Service.

15. Changes to these Terms

Clarity Forge may update or modify these Terms from time to time. If we make material changes, we will provide you with reasonable notice through the Service or via email. The modified Terms will become effective upon the date specified in the notice. By continuing to use the Service after the new Terms take effect, you agree to be bound by the revised Terms. If you do not agree, you must stop using the Service and, if applicable, cancel your subscription. No change will retroactively modify dispute resolution provisions for ongoing disputes unless both parties agree.

16. Miscellaneous

16.1 Entire Agreement

These Terms (together with any Order Forms, and any other policies or documents expressly incorporated by reference, such as our Privacy Policy) constitute the entire agreement between you and Clarity Forge regarding the Service, and supersede all prior or contemporaneous agreements.

16.2 Waiver

No failure or delay by either party in exercising any right or remedy under these Terms shall operate as a waiver of that right. Any waiver of rights by Clarity Forge must be explicit and in writing to be effective.

16.3 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

16.4 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. Clarity Forge may freely assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

16.5 Relationship of the Parties

The relationship between you and Clarity Forge is that of independent contractors. Nothing in these Terms shall be construed to establish any partnership, joint venture, employment, franchise, or agency relationship.

16.6 Third-Party Beneficiaries

Except as expressly provided in Section 17 (regarding app store providers), there are no third-party beneficiaries to these Terms.

17. Additional Terms for Mobile App Users

17.1 App Stores

If you download or use our mobile applications, the following terms also apply: You acknowledge that these Terms are between you and Clarity Forge, and not with the app store provider (Apple Inc., Google LLC, or Microsoft Corporation). The app store provider is not responsible for the App or its content. Your use of the App must comply with the app store's terms of service.

Furthermore, you agree that the app store provider is not responsible for addressing any claims by you or any third party relating to the App, including product liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, claims arising under consumer protection legislation, or claims that the App infringes a third party's intellectual property rights.

Third-Party Beneficiary: You acknowledge and agree that Apple, and Apple's subsidiaries (or Google and its subsidiaries, or Microsoft and its subsidiaries, as applicable), are third-party beneficiaries of these Terms as they relate to the mobile App.

18. Contact Information and Notices

Clarity Forge Pte. Ltd.
UEN: 202504267N
Address: 160 Robinson Rd, #14-04
SBF Centre
Singapore 068914
support@clarityforge.com

Notices: We may send you notices to the email address or physical address associated with your account, or through in-app notifications. Notices will be deemed given (a) if by email, when sent (without bounce-back); (b) if by physical mail, upon delivery as evidenced by a delivery receipt; or (c) if by in-service notification, upon your next login or 24 hours after posting (whichever comes first). You may send us official notices to our contact addresses above, Attn: Legal Department.

By using Clarity Forge, you acknowledge that you have read and understood these Terms of Use, and agree to be legally bound by them. If you have any questions or concerns about these Terms, please contact us at the provided contact information before using the Service.

Thank you for choosing Clarity Forge to help drive clarity, productivity and community in your organization!